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Cancellation & refund policy

Last updated: 27 Oct 2026

This policy applies to paid WIBLIV business plans. All prices exclude 18% GST.

  • Subscription fees are generally non-refundable once the plan is activated and services have started.
  • If you are charged twice, charged by mistake, or we are unable to start the service, write to care@wibliv.com within 7 days. Eligible amounts are refunded to the original payment method within 7–10 working days.
  • One-time setup fees for work already done are not refundable.